*JOB STATEMENT:* Process new customer information, post payments on customer accounts, collect on past due accounts, and verify that all orders and customers are within ABC and Bronco credit policies.
Essential Duties:
* Code, post and balance daily territory receipts and driver COD payments
* Communicate with customers and sales force to ensure payment timeliness and A/R accuracy, and investigate any discrepancies.
Provide documentation when required
* Process customer credit card payments and retail room payments via phone and in person as required
* Communicate with Order Entry Dept, customers and sales staff daily to release credit blocked customer accounts for delivery
* Communicate with drivers regarding delivery or payment discrepancies, and perform daily COD audit of previous days deliveries and payments
* Perform daily update of sales aging reports, and run IR charge program
* Process incoming credit applications, customer terms change requests and enter data into IFS system
* Monitor aging reports and contact customers to collect past due amounts, and coordinate with Credit and Collections Dept.
to handle the flow of past due accounts and collection status per established procedures
* Run weekly and monthly reports for sales staff and Finance Dept.
(i.
e.
aging and E.
O.
M.
reports)
* Communicate with sales staff weekly via mail and email to coordinate collection of past due accounts
* Prepare and mail monthly customer statements
* Calculate and distribute monthly incentives reports for Finance Department
* Perform quarterly reevaluation of credit limits on customer accounts and adjust as warranted
* Provide backup to collect retail room payments when required
* Provide backup to A/R National staff and Credit & Collections as needed
* Special projects as assigned
*JOB REQUIREMENTS:*
*Education/Experience:*
* Customer service experience 2-3 years
* Accounting experience preferred 2-3 years
* 10-key touch
*Knowledge of:*
* Accounting principles
* Microsoft office to include, Word and Excel
* Calculator
* PC
*Ability to:*
* Communicate professionally with a variety of employees, customers and owners on a daily basis
* Multi-task in a fast paced environment
*PHYSICAL REQUIREMENTS:*
* Sit for an extensive period of time
* Perform tasks using standard computer equipment
*WORK ENVIRONMENT:*
* Limited noise level
* Indoor climate
*PERSONAL PROTECTIVE EQUIPMENT REQUIRED:*
* Side shield safety glasses, safety vest, head/ear protection and proper footwear when in production facility
Job Type: Full-time
Pay: $17.
00 - $21.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
Work Location: In person
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