As an Inside Sales Representative (ISR) for Animal Health International, you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency for poultry, cattle, equine, and swine industries.
This position is in-person in Ceres, CA, Monday-Friday, 8AM-5PM.
Responsibilities:
Generate Sales
Make regular outbound calls to assigned customers/territories.
Generate new and repeat sales by providing product and technical information to customers in a timely manner.
Identify customer requirements and expectations in order to recommend specific products and/or solutions.
Use appropriate selling tactics such as up-selling and cross-selling when needed.
Educate customers about product features and benefits to grow sales and improve customer satisfaction.
Generate referrals from current customers and manufacturers’ representatives.
Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition.
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
Maintain accurate customer and territory records, document all customer interactions and potential sales opportunities.
Gain understanding of and adhere to Accounts Receivables policies and practices.
Run sales reports for all sales activity.
Monitor scheduled shipment dates to ensure timely delivery.
Verify price and terms in accordance with standard procedures and customer profitability profiles.
Multitask and work within multiple computer systems and communication platforms simultaneously.
Required Qualifications
Associate’s Degree in Animal Science or related field, or 3 years equivalent combination of education and experience.
Demonstrated customer service and organization skills
Accuracy and strong attention to detail.
Proven effective verbal, written, and interpersonal communication skills.
General computer proficiency including knowledge of MS Office
Preferred Qualifications
Bachelor’s Degree in Business or equivalent combination of education and experience
Inside sales experience; previous success exceeding sales goals is a plus.
Agricultural, animal health industry, veterinary or production animal experience
Proficiency in SAP
·This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity
#LI-Onsite
The potential compensation range for this role is below.
The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills.
$16.
49 - $20.
43
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